Questions About Fold? Start Here.

Fold was designed for wheelchair users, especially veterans and people living with spinal cord injuries, paralysis, or limited mobility who need a reliable way to monitor their weight at home independently.

No. Fold was designed so a wheelchair user can operate it independently. There is no caregiver required, no transfer to a standing position, and no complicated setup.

Initial setup takes under 10 minutes, and the Fold Health app guides you through it step by step. After that, unfolding and auto-calibration take under 5 seconds.

Auto-calibration takes under 5 seconds after unfolding. The weight reading is captured in under 10 seconds after rolling on.

Yes. Fold is designed for manual and power wheelchairs, and can accommodate many mobility scooters and other mobility devices when their wheelbase, dimensions, and combined weight fit within the platform and the 1,200 lbs combined capacity. The platform is 48 in long x 36 in wide x 1 in high, so most devices roll straight on without a ramp. Compatibility depends on the actual dimensions of your device rather than its category.

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You roll straight on. The platform sits under 1 inch high with a curved entry edge rather than a blunt lip, so there is no step up and no ramp to position.

No. The platform sits under 1 inch high with a curved entry edge, so a wheelchair rolls straight on. Under M303.3, changes in level up to a quarter inch may be vertical and anything over half an inch must be ramped — Fold's roll-on edge is designed to avoid a blunt vertical lip entirely.

Fold measures everything on the platform — you, your wheelchair, and the equipment on it — as one combined load. The Fold Health app then subtracts the chair weight you have saved, so you see your body weight. You can enter your chair weight directly or choose a supported chair from the Fold Health chair library.

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Enter your wheelchair's weight manually in the app. That value is saved and applied automatically to future measurements. If it is an estimate, your calculated body weight is an estimate too — update it when you have a more precise number.

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Fold supports up to 1,200 lbs combined user + wheelchair + equipment. The capacity applies to the total load on the platform, not only body weight — this matters most with power wheelchairs, where the chair alone can weigh several hundred pounds before the user and equipment are added.

Fold is designed for consistent weight tracking when used on a hard, level surface. Final numerical accuracy specifications will be published following completed production validation. Weighing in the same place each time gives you readings you can compare over time.

Fold should be used on a hard, level surface. Soft carpet, thick rugs, mats, or uneven flooring can affect how load is transferred through the platform and may affect the consistency of the reading. Tile, hardwood, vinyl, and concrete are all suitable.

Unfolded, Fold is 48 in long x 36 in wide x 1 in high. Folded, it is 36 in long x 24 in wide x 2 in thick, so it stores upright against a wall, under a bed, or in a closet without taking permanent floor space. Fold weighs 23 lbs.

For best results, place Fold beside the bed on a hard, level floor. That lets you capture your weight naturally when transferring in and out of bed, which makes daily monitoring part of a routine you already have.

Fold folds in half to 36 in long x 24 in wide x 2 in thick and stores upright against a wall, under a bed, or in a closet. At 23 lbs it is designed to be moved and put away by one person.

The scale shows your combined reading on its own backlit display, with date, time, and battery level, so it works without a phone. The app is what subtracts your saved chair weight and keeps your history, so you need it for your body weight and for trends over time. Fold Health supports Android and iOS 14 or later and connects over Bluetooth Low Energy 5.0+.

Yes. Weight history and trends can be shared from the app with care coordinators, physicians, or remote monitoring platforms. Sharing is your choice — nothing is sent to a care team unless you set it up.

Your health information is managed through the Fold Health app rather than stored on the scale hardware, and data handling is designed to support HIPAA-aligned workflows. See our Privacy Policy for how information is collected, used, and shared.

Fold includes a 2-year limited hardware warranty covering defects in materials and workmanship under normal intended use, and eligible purchases may be returned within 30 days of delivery. Pre-orders may be cancelled for a full refund within 48 hours of purchase. After 48 hours, normal pre-order and return terms apply. Full terms are on our Terms page.

Fold ships Fall 2026. Fold is currently available for pre-order, and pre-ordering reserves a place in the production run.

Pre-orders may be cancelled for a full refund within 48 hours of purchase. After 48 hours, normal pre-order and return terms apply. To cancel, contact support@canarymedtech.com with your order number.

You may request a return within 30 days of delivery. Returned products must be in resalable condition with all included accessories and packaging, and returns need a return authorization from support@canarymedtech.com before shipping. Customer support is not limited to that window.

Fold includes a 2-year limited hardware warranty covering defects in materials and workmanship under normal intended use. Full warranty terms and exclusions are available on our Terms page.

Fold is designed to meet the U.S. Access Board's M303 standards for accessible medical diagnostic equipment used by patients seated in a wheelchair. The 36 by 48 inch platform meets the width and depth criteria, it rests flat so there is no slope, and the sub-1-inch entry edge sits below the threshold where edge protection and ramping are required. ADA obligations themselves apply to healthcare providers and facilities, not to a device on its own.

Yes. The platform is textured and slip-resistant and sits on rubberized stability feet. The federal standards set a slip-resistance criterion for stand-on scales (M304.2.1) rather than for wheelchair platforms, but it was designed in anyway, because people do step onto the platform. Fold provides no standing supports and is not sold as a stand-on scale.

Yes. The backlit on-device display is sized and angled to be read from a seated position, and a perimeter light strip signals measurement status. Readings also transmit to the Fold Health app over Bluetooth, so the number can be read on a phone at whatever distance and text size suits you.

Fold is currently positioned and marketed as a General Wellness product and is not FDA-cleared as a medical device. It is designed to support home health monitoring and does not make diagnostic claims.